1. Introduction
At ConvertKSH ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a. Information You Provide
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact information (email address, name) if you contact us
- Correspondence when you communicate with us
- Feedback and survey responses
b. Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and device information
- Browser type and version
- Pages you visit and time spent on those pages
- Date and time of your visit
- Other diagnostic data
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve your experience.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Notify you about changes to our Service
- Monitor the usage of our Service
- Detect, prevent, and address technical issues
- Gather analysis to improve our Service
- Respond to your inquiries and support requests
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@convertksh.xyz.